These Terms of Service ("Terms") are a binding agreement between you and Zant, Inc. ("Zant," "we," "us," or "our"), a Delaware corporation located at 33 Newark Street, Floor 4, Hoboken, NJ 07030. They govern your use of Zant's websites, web app, marketplace, tools, programs, and events (together, the "Platform"), including:
By creating an account, clicking to accept, or using the Platform, you agree to these Terms and to our Privacy Policy, available in the Trust Center at www.getzant.com, which is part of these Terms. If you do not agree, do not use the Platform.
IMPORTANT: Section 12 contains a binding arbitration agreement and a class action waiver that affect how disputes are resolved. Please read it carefully.
| Role | Who this is |
|---|---|
| Coach | An independent coaching or consulting professional who uses Zant's tools, marketplace, or sourcing services to run their practice |
| Marketplace Client | A person who finds and books a Coach through the Zant marketplace |
| Coach Invited Client | A person a Coach brings onto the Platform to manage scheduling, payments, and sessions |
| Sourced Client | A person or organization Zant introduces, matches, shortlists, or refers to a Coach outside the open marketplace, including through enterprise, fund, partner, concierge, or event channels |
| Enterprise Customer | A company that purchases coaching, cohorts, assessments, or matching services for its people |
| Fund | A venture capital firm, fund, or investor that sponsors coaching for its portfolio founders |
| Partner | A community, association, or organization that offers Zant to its members |
"Client" means any Marketplace, Coach Invited, or Sourced Client. "User" or "you" means anyone who uses the Platform in any role.
Enterprise Customers, Funds, and Partners may sign an order form, master services agreement, or partnership agreement with Zant. If that signed agreement conflicts with these Terms, the signed agreement controls for that relationship. Coaches may also sign a separate Coach Agreement or engagement specific agreement with Zant, which controls if it conflicts with these Terms.
Zant provides (a) a software platform that helps Coaches run their practices, (b) a marketplace where Clients can discover Coaches, and (c) sourcing, matching, and representation services that connect Coaches with Clients, Enterprise Customers, Funds, and Partners.
Coaches use the Platform through one of three paid memberships. Current pricing and features are shown on the pricing page and at checkout, and the version shown at checkout controls.
| Membership | Price | Events and content the Coach hosts | Zant fee on marketplace and Coach Invited bookings | Sourcing and representation by Zant |
|---|---|---|---|---|
| Essential | $89 per month or $890 per year | Not included | None | No, except as described in Section 4.3 |
| Professional | $179 per month or $1,790 per year | Up to 3 events per month and 5 content pieces, with a 5% Platform fee on paid events and content | None | No, except as described in Section 4.3 |
| Premium | $349 per month or $3,490 per year | Unlimited, with no Platform fee | None | Yes, with featured marketplace placement and priority visibility to partners (Section 4) |
Features included in each membership are listed on our pricing page and may be updated from time to time. Fees for events Zant produces or promotes are separate and described in Section 5.4.
Payment processing fees and Platform transaction fees under Section 5.3 apply to all memberships.
Upgrades take effect immediately, and we may charge a prorated amount. Downgrades take effect at the next billing period. Downgrading from Premium ends Zant's representation of you for new opportunities, but it does not change the fees or protections that apply to any Sourced Client introduced while you were Premium (Sections 4 and 6).
By choosing a Premium membership, you appoint Zant as your nonexclusive representative for opportunities that Zant sources. You authorize Zant to:
Zant will not bind you to any engagement without your approval. You may decline any opportunity. This appointment covers only opportunities Zant sources; it does not stop you from finding your own clients.
Premium membership makes you eligible for sourcing. It does not guarantee any number of introductions, shortlists, engagements, or income. Zant decides, in its sole judgment, which Coaches to present for each opportunity based on the Client's needs.
To put the best Coaches in front of each Client, Zant may also present an Essential or Professional Coach who meets a Client's requirements. If you are presented and accept the engagement, that Client becomes your Sourced Client, and the placement fee in Section 4.4, the non circumvention terms in Section 6, and the confidentiality terms in Section 7 apply exactly as they would for a Premium Coach.
When Zant introduces, shortlists, matches, refers, or otherwise brings a Sourced Client to you, or closes an engagement or contract for you, Zant earns a placement fee of 20% of all amounts the Sourced Client pays for your services. The placement fee applies to:
Zant may, at its sole discretion, reduce the placement fee to 15% for a specific engagement. A reduced rate applies only when Zant confirms it in writing for that engagement and does not change the rate for any other engagement.
Unless agreed otherwise in writing, Zant invoices and collects payment from the Sourced Client, deducts the placement fee, and pays you the balance through Stripe Connect after Zant receives the Client's payment. If a Sourced Client pays you directly for any reason, you must notify Zant within 5 business days and pay Zant the placement fee within 15 days of receiving payment.
For enterprise, fund, partner, and concierge engagements, Zant may also charge the Client its own facilitation, matching, sourcing, program management, or finding fee. You acknowledge and agree that these fees belong solely to Zant, are separate from and in addition to your fees, do not reduce the amount you are paid, and do not need to be disclosed to you.
If a Client finds you on their own through the Zant marketplace, without being introduced, shortlisted, or referred by Zant, Zant charges no placement fee or commission on that booking. Only payment processing and Platform transaction fees under Section 5.3 apply. A Client Zant previously introduced to you remains a Sourced Client even if they later book you through the marketplace.
Payments on the Platform are processed by Stripe through Stripe Connect. By receiving payments, Coaches agree to the Stripe Connected Account Agreement. Zant collects payments from Clients as the Coach's limited payment collection agent, and a Client's payment to Zant counts as payment to the Coach. Zant pays Coaches their share, minus applicable fees, on Stripe's payout schedule.
| Situation | Zant fee |
|---|---|
| Sourced Client (any membership) | 20% placement fee, or 15% where Zant confirms in writing (Section 4.4) |
| Event Zant produces, hosts, cohosts, promotes, or helps fill (Section 5.4) | 20% of event revenue, for every membership |
| Paid event or content a Professional Coach hosts or sells on their own | 5% Platform fee |
| Paid event or content a Premium Coach hosts or sells on their own | No Zant fee |
| Marketplace Client who finds a Coach on their own, or a Coach Invited Client (any membership) | No Zant fee |
| All transactions | Payment processing and Platform transaction fees (Section 5.3) |
If Zant produces, creates, hosts, cohosts, promotes, participates in, or helps fill seats for any webinar, workshop, series, course, or virtual or in person event for a Coach, or otherwise puts the Coach in front of the Zant community, Zant earns 20% of all revenue from that event, including ticket sales, registrations, and sponsorships. Any attendee who becomes a client of the Coach within the Protection Period is treated as a Sourced Client under Sections 4 and 6. This 20% fee applies to every membership, including Premium. The 0% event and content fee for Premium Coaches applies only to events and content the Coach creates, hosts, and fills on their own.
Zant may charge Clients, Enterprise Customers, or Funds a fee for concierge matching. Concierge fees are earned when the match is delivered and are nonrefundable.
Membership, placement, event, and concierge fees are nonrefundable, except where the law requires otherwise.
Coaches may record payments from their own Coach Invited Clients that are made outside the Platform. Payments from Sourced Clients must go through Zant unless Zant agrees otherwise in writing (Section 4.5).
Coaches are responsible for all taxes on their income. Stripe or Zant may issue tax forms, such as Form 1099 K, as required by law. Coaches must provide accurate tax information when asked. Prices for Clients may exclude applicable sales or similar taxes.
Zant may deduct any amount a Coach owes Zant, including placement fees, event fees, conversion fees under Section 6, and chargebacks, from any payout owed to that Coach.
Zant invests significant time and resources to source, vet, match, and introduce Coaches and Clients. This Section protects that investment. It binds both Coaches and Clients, including Enterprise Customers, Funds, and Partners.
The Protection Period for each Coach and Sourced Client pair begins on the date Zant first introduces, shortlists, matches, or refers them to each other, whether or not an engagement results, and ends two (2) years later.
During the Protection Period, neither the Coach nor the Sourced Client may, directly or indirectly, contract, engage, pay, or work together for coaching, consulting, advisory, training, speaking, or similar services outside the Platform, or encourage the other to do so. This includes working through another company, platform, agency, or affiliate, and working with the Sourced Client's affiliates, employees, departments, or portfolio companies that came from the introduction.
The parties agree that Zant's losses from circumvention are hard to calculate, and that the following fees are a reasonable estimate of those losses and not a penalty. If a Coach and Sourced Client work together outside the Platform during the Protection Period:
Each party's fee is separate. Unpaid amounts accrue interest at 1.5% per month or the highest rate allowed by law, whichever is lower, and Zant may recover its reasonable collection costs and attorneys' fees.
A Coach or Sourced Client that wishes to work together directly may do so by notifying Zant in writing and paying its conversion fee in advance. Once both applicable fees are paid, this Section no longer restricts that relationship.
This Section does not apply to a Client the Coach can show, with reasonable written evidence, that they had an active or documented business relationship with during the 12 months before Zant's introduction. The Coach must notify Zant of the relationship within 5 business days of the introduction.
On reasonable request, a Coach or Sourced Client must confirm in writing whether it has worked with the other outside the Platform during the Protection Period. Violations of this Section are grounds for immediate suspension or termination. These remedies are in addition to any other remedies Zant has at law or in equity, including injunctive relief.
Every Coach and Client engagement on or through the Platform is automatically confidential, whether or not a separate agreement is signed. A Coach must keep confidential everything a Client shares in coaching, and any nonpublic information about the Client's business, employees, finances, investors, plans, or strategy ("Confidential Information"), and may use it only to provide coaching to that Client.
A Coach may disclose Confidential Information only (a) with the Client's written consent, (b) when required by law or court order, after giving the Client notice where legally allowed, or (c) when necessary to prevent a serious and imminent threat of harm to someone.
At any time before or during an engagement, the Client, the Enterprise Customer or Fund, or Zant may ask the Coach to sign a nondisclosure or confidentiality agreement. That agreement may be provided by the Client or by Zant. Coaches agree to sign a reasonable NDA when asked as a condition of the engagement. If a signed NDA conflicts with this Section, the more protective terms apply.
Zant's nonpublic information, including Client lists, opportunity details, pricing, proposals, rates negotiated on a Coach's behalf, and the fees Zant charges Clients, is confidential. Coaches and Clients may use it only for the engagement it was shared for and may not disclose it.
Coaches may not share what a Client says in coaching with the Client's employer, Fund, investor, or Partner without the Client's written consent, even if that sponsor pays for the coaching. What sponsors can see on the Platform is described in our Privacy Policy.
These obligations continue during the engagement and for five (5) years after it ends, and indefinitely for personal information and trade secrets.
Zant owns the Platform, software, design, branding, trademarks, and proprietary materials. You may not copy, modify, reverse engineer, scrape, resell, or create competing products from the Platform.
You keep ownership of the content you upload, such as your profile, bio, photos, courses, and materials ("Your Content"). You grant Zant a worldwide, nonexclusive, royalty free license to host, display, and distribute Your Content as needed to operate the Platform and provide its services to you. You confirm you have the rights to Your Content and that it does not infringe anyone's rights.
By joining Zant, Coaches grant Zant a license to use their name, image, likeness, bio, credentials, and profile information to promote the Coach and the Platform, including in proposals to potential Clients, on our websites, social media, newsletters, and events. Zant may edit and format this material for length and presentation.
Upon termination, Zant will stop new promotion of the Coach within a reasonable time, but is not required to remove content already published.
Content Zant produces, hosts, or cohosts with a Coach, such as webinars, panels, podcasts, and event recordings ("Co Created Content"), may be recorded, edited, and distributed by Zant. Zant may continue to use Co Created Content after termination. Coaching sessions with Clients are never Co Created Content, and Zant does not record coaching sessions.
Clients may post honest reviews of Coaches. Reviews must be truthful and may not include confidential information. Zant may remove reviews that violate these Terms. Coaches may not offer incentives for positive reviews or post reviews of themselves. If you send Zant suggestions or feedback, Zant may use them without obligation to you.
If you believe content on the Platform infringes your copyright, email support@zant.app with the subject line "Copyright Notice," including the information required by the Digital Millennium Copyright Act. Zant may remove infringing content and terminate repeat infringers.
Coaches agree to:
No User may:
Zant may investigate suspected violations and take any action it considers appropriate, including removing content and suspending or terminating accounts.
The Platform may offer optional AI features, such as session summaries and suggested next steps. AI output can be inaccurate and is a draft for the User to review. It is not professional advice and does not replace a Coach's judgment. Users are responsible for how they use AI output, and Coaches must have a Client's consent before submitting that Client's content to an AI feature. How AI features handle data is described in our Privacy Policy.
The Platform works with third party services such as Stripe, Google Calendar, Microsoft Outlook, Google Meet, Zoom, Microsoft Teams, and DocuSign. Each Coach chooses which calendar and video service to connect. Your use of those services is governed by their own terms. Zant is not responsible for third party services, their availability, or any loss they cause.
Zant may offer beta or experimental features. They are provided as is, may not work as expected, and may be changed or discontinued at any time.
Coaches may use Zant's community spaces, including posts, forums, events, and private client groups. Community posts must follow Section 10.2 and may not include any Client's Confidential Information. Zant may moderate, remove posts, or limit community access at its discretion. Coaches who create private client groups are responsible for moderating them.
Clients may book a Coach through a Coach's booking link without creating an account. By completing a booking, the Client agrees to these Terms and the Privacy Policy, which must be linked on the booking page.
Clients may delete their account at any time from their settings or by contacting support@zant.app. Sessions already booked follow the Coach's cancellation policy.
Zant may suspend or terminate any account, remove any content, or end any membership, with or without notice, for:
If Zant terminates a paid membership without cause, it will refund the unused portion of any prepaid fees.
Termination does not end obligations that arose before it, or Sections 4.4 through 4.6, 5, 6, 7, 8, and 12. Placement fees, the Protection Period, and conversion fees continue to apply after a Coach downgrades, cancels, or is terminated.
THE PLATFORM AND ALL SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT ALLOWED BY LAW, ZANT DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT. ZANT DOES NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED OR ERROR FREE, OR THAT ANY COACH, CLIENT, MATCH, OR ENGAGEMENT WILL MEET YOUR EXPECTATIONS. ZANT IS NOT RESPONSIBLE FOR THE ACTS, ADVICE, OR OMISSIONS OF ANY COACH OR CLIENT.
TO THE FULLEST EXTENT ALLOWED BY LAW, ZANT WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL. ZANT'S TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE PLATFORM OR THESE TERMS IS LIMITED TO THE GREATER OF (A) THE FEES YOU PAID TO ZANT IN THE 12 MONTHS BEFORE THE CLAIM AROSE OR (B) $100. Some jurisdictions do not allow certain limitations, so some of these may not apply to you.
You agree to defend, indemnify, and hold harmless Zant and its officers, directors, employees, and agents from any claims, damages, losses, and expenses, including reasonable attorneys' fees, arising from (a) your use of the Platform, (b) coaching services you provide or receive, (c) your breach of these Terms or any NDA, (d) your violation of any law or the rights of another person, or (e) Your Content.
These Terms are governed by the laws of the State of Delaware, without regard to conflict of laws rules. Subject to Section 12.4, the state and federal courts located in Delaware have exclusive jurisdiction.
Zant is not liable for delays or failures caused by events beyond its reasonable control, including internet or hosting outages, failures of Stripe, Base44, or other providers, natural disasters, pandemics, labor disputes, or government action.
Zant may update these Terms from time to time and will change the "Last Updated" date when it does. For material changes, we will notify you by email or in the Platform at least 30 days before they take effect. Continued use after the effective date means you accept the updated Terms. Fee changes follow Sections 3.1 and 5.3.
Zant, Inc.
33 Newark Street, Floor 4, Hoboken, NJ 07030
support@zant.app